At Bean Effect Coffee, your privacy is paramount. This Privacy Policy details how we collect, use, and disclose your Personal Information when you visit or make a purchase from beaneffectcoffee.com (the “Site” or “we”).

CONTACT US

For questions about this policy, our privacy practices, or if you wish to make a complaint, please reach out via email at hello@beaneffectcoffee.com or by mail at:

Bean Effect Coffee
52-31125 Westridge place, Abbotsford bc V2t 0b9

COLLECTING PERSONAL INFORMATION

When you visit our Site, we collect information about your device, your interaction with the Site, and information needed to process your purchases. If you contact us for support, we may collect additional details. Below is an overview of the types of Personal Information we gather and why.

Device Information

• Purpose: To load the Site accurately and perform analytics to optimize it.
• Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
• Personal Information: Browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and Site interactions.

Order Information

• Purpose: To provide products/services, process payments, arrange shipping, and communicate with you.
• Source: Collected directly from you.
• Personal Information: Name, billing/shipping address, payment details (including credit card numbers), email, and phone number.

Customer Support Information

• Purpose: To resolve service or delivery issues.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us fulfill our services and contracts. For example:

• Shopify: Powers our online store. Read more about Shopify's privacy practices here.
• Compliance: We may share information to comply with laws, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For example:

• Google Analytics: Helps us understand how customers use the Site. Read more here and opt-out here.
• Advertising Partners: Share data on Site use, purchases, and ad interactions. Often done via cookies or similar technologies.

Opt Out of Targeted Advertising:

• Facebook
• Google
• Bing
• Digital Advertising Alliance

USING PERSONAL INFORMATION

We use your personal information to offer our services, including product sales, payment processing, order fulfillment, and keeping you informed about new products, services, and offers.

LAWFUL BASIS

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on:

• Your consent;
• Performance of a contract;
• Legal compliance;
• Protection of vital interests;
• Public interest tasks;
• Legitimate interests that do not override your rights and freedoms.

RETENTION

We retain your Personal Information for our records unless and until you request its deletion. For erasure rights, see ‘Your rights’ below.

AUTOMATIC DECISION-MAKING

Residents of the EEA have the right to object to automated decision-making (including profiling) that has a legal effect or significantly affects you.

We DO NOT engage in fully automated decision-making with legal or significant effects using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud without significant effects on you, such as:

• Temporary blacklist of IP addresses for repeated failed transactions.
• Temporary blacklist of credit cards linked to blacklisted IP addresses.

YOUR RIGHTS

GDPR: EEA residents have the right to access, port, correct, update, or erase Personal Information. Contact us to exercise these rights.

CCPA: California residents can access, port, correct, update, or erase Personal Information. Contact us to exercise these rights.

Data Transfers: Your data is initially processed in Ireland, then transferred outside Europe for storage and processing, including to Canada and the USA. Learn more about data transfer compliance in Shopify’s GDPR Whitepaper.

COOKIES

Cookies are small data files downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to enhance your experience and track usage.

Cookies can be managed through your browser settings. Disabling cookies may impact Site functionality.

For detailed information on cookies and how to manage them, visit allaboutcookies.org.

Persistent vs. Session Cookies:

• Session Cookies: Last until you stop browsing.
• Persistent Cookies: Last until they expire or are deleted (30 minutes to two years).

Blocking cookies may not prevent information sharing with third parties, like our advertising partners. To opt-out, follow the instructions in the “Behavioral Advertising” section.

DO NOT TRACK

We do not alter our data collection and usage practices when we detect a “Do Not Track” signal due to inconsistent industry understanding of such signals.

CHANGES

We may update this Privacy Policy to reflect changes in practices or for operational, legal, or regulatory reasons.

COMPLAINTS

For complaints, contact us via email at hello@beaneffectcoffee.com. If dissatisfied with our response, you may lodge a complaint with your local data protection authority.